Easy access to health information and benefits helps people manage their care, stay informed, and navigate services with confidence. To support this access, MPHI worked with the Michigan Department of Health and Human Services to deliver free statewide trainings on myHealthButton and myHealthPortal, Michigan’s digital tools for managing Medicaid and related benefits.

The training focused on building a practical, hands-on understanding of the platforms. Participants learned how to register, navigate key features, and support clients with everyday tasks such as viewing benefits, accessing immunization records, requesting a MiHealthcard, and arranging medical transportation. By equipping healthcare providers, community health workers, nurses, and community-based organizations with this knowledge, the project helps ensure more Michiganders can successfully use these tools.

myHealthButton and myHealthPortal allow individuals enrolled in Michigan Medicaid, the Healthy Michigan Plan, MIChild, and Children’s Special Health Care Services to securely access and manage their health information online or through a mobile app. Together, the platforms support tasks such as finding a doctor, reviewing coverage, managing household members, and viewing service and payment information.

In 2025, 61 training courses were hosted statewide, with more than 2,800 registrations. A total of 354 continuing education credits were awarded, and new platform features, including consent management, were incorporated into training content. To support ongoing learning beyond live sessions, instructional videos and step‑by‑step guides are maintained through the Michigan Health IT website.

The project reached communities across Michigan, with the highest participation in Oakland, Wayne, Genesee, Kent, Macomb, Ingham, Washtenaw, and Kalamazoo counties. Together, these efforts reduced barriers to digital access and strengthened the connection between individuals and the health services they rely on.